No matter the industry, AI has been the topic of many conversations lately. Is it beneficial? Is it a threat? We held out on talking about it on the ... Read More
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The Top Three Mistakes to Avoid When Outsourcing Your First Impression
When your firm receives a call, how is it handled? Does it go to an automatic receiver, or does a receptionist answer it? What is the conversation ... Read More
Case Study – Streamlined
Marissa Portuondo from streamlined.legal recently shared one particular law firm's journey to improving its intake process. The case studies we ... Read More
Eight Benefits of Cloud Email
One of the most mission-critical systems for any law firm is email. Email is a system that doesn’t get the respect it deserves and is often ... Read More
Are You Making Money on Your Flat Fees?
Flat fees serve as a great opportunity to provide more certainty and benefit to your client. They are also beneficial to you if you understand how ... Read More
The Checklist Manifesto
“The Checklist Manifesto,” by Atul Gawande, demonstrates how complex our lives are and how we can deal with them. Gawande is a doctor, so the majority ... Read More